Canadutch
Right, so I decided that since I’m a working woman who has a pretty good chance of moving on to a permanent situation (according to my colleagues), I’ve decided to buy myself something shiney and new when I get paid. I can pay bills and all that crap later, I want satisfaction… in the material sense.
So I’ve been looking into new laptops. God love my little Sony Vaio, it’s cute, small, and has served me well over the past 1.5 years but dammit I want something bigger, with a massive screen for my movies and TV shows and all the multimedia doodads known to man.
I found one I like, but it’s very new… and it’s also by a brand I’m not familiar with, Acer. In Canada I’ve never heard of them, they are a European brand I think. Xander says they are every bit as good as the big names like Sony, Dell etc and I really want to believe it because the Acer Aspire 9920 has totally caught my eye.
Here’s the problem though. I’m as impatient as is humanly possible, and this laptop is very new. Which means there aren’t many reviews online for it and the only place I have to go for info is the Acer website. Xander told me to take down the models I like and that we could look them up when we get home. So I tried to go to Acer.nl and got an ERROR! Tried acer.co.uk… ERROR!! Acer.ca … ERROR!!! Omg, are you shitting me?!
I ended up finding their global site but it says for more information to look at your local Acer website. Hello, tried that…
I want a website with extreme closeups, 360 degree photos… I want to be able to see what options are available from the 9920 series… I want more than an error dammit.
So, I went to the source… I went to their ‘contact us’ page and found the address for their webmaster.
Hello Webmaster person,
I’ve recently been doing research into getting a new laptop. At the moment I own a Sony Vaio which I quite like but was interested in something bigger. Yesterday I saw the Acer Aspire 9920 in a local shop and thought it looked fantastic. Although, I wasn’t sure if it was any good since I’m not really familiar with the Acer brand… I’d always assumed it was the Wal-Mart of computers.
My husband assured me that it was a great brand and to go home and look up some info on the laptop on the Acer website. Which I would do … IF THE WEBSITE WAS EVEN WORKING!
ok, so the caps made me sound pretty irate. I’m not really, I’m just wondering how I can trust a company to make a laptop for me when they can’t even keep a website running.
Just something to think about. As I’ve pretty much tried to load the website for every English speaking country as well as acer.nl and get an error on every one… I’m sure I’m not the only one who is wondering just what species of monkey is running the joint.
Thanks for your time,
Tammy Soldaat
Ok, so maybe I could have been a little more friendly about it but hell, this is supposedly a big international company that specializes in computers and technology. It’s ridiculous that they leave their websites completely buggered for days.
If they aren’t going to fix it on their own, maybe I can shame them into it.
So, do you know about Acer? Have you ever owned one of their laptops? Heard anything about them? Should I take their pathetic excuse for a website as a representation of the quality of their product, or lack thereof?
In any case, hopefully this teaches them a lesson. The one about not keeping a woman with PMS and the urge to shop waiting, I mean.
they are total SHIT !!!. i have never used a more pathetic illogical irretating computer. They like to think they are SPECIAL and they are. They won the all time UNDISPUTED champion of the SPECIAL OLYMPICS for RETARTED COMPUTORS nuff said
I have a 3 year old Acer Laptop.
It was good for around 12 months then the battery failed followed by the power supply, heat sinks, a fan and now my DVD drive is failing and the system overheats in about 2 hours. I highly doubt that I’ll buy another it has been the most problematic computer I have owned. I’m currently posting on another computer because the Acer overheated running Youtube.
Indeed. I don’t have an Acer laptop, but I do have 3x X213h monitors.
2 of the 3 make annoying buzzing noises only 6 – 9 months after purchase, and 2 of the 3 have CONSTANT issues where, if left off for too long, they will not come back on for a long time.
I will turn the computer on, and they will display for about .5 second, at which point the picture disappears though the monitor is on.
I’ve spend MONTHS trying every suggestion out there (unplugging; updating GPU drivers; even reinstalling my Windows 7 installation), but nothing has worked.
I simply spend an hour, or a few hours, turning them off then back on until they randomly decide to stay on.
Most of the time, if possible, I just leave my computer on w/ a screensaver and restart the computer every day or a couple times during the day to keep it running fresh.
Even calling the few phone numbers I found got me nowhere, as automated systems do absolutely no good, where they don’t even provide the option to talk w/ one of their reps. Which, I’ve no doubt are some foreign company, whos ONLY employee who can even speak English (albeit broken and terrible) is sick of Acer’s shitty hardware, and is no longer taking calls for that product.
When I get around to replacing these monitors, I will be having a party to burn/smash these, along w/ a picture of the Acer ‘headquarters’ haha. Just kidding.
But serioiusly…
Don’t buy Acer. Almost as expensive as anything else, despite the fact that they (obviously) use much, much lower quality components.
P.S. Acer, if you’re reading this, sell your company to Sony or someone who DOESN’T suck, and do your part in making the world a better place.
Acer computers are crap and the service is even worse. May the CEO did or AIDS from an infected monkey. “service help” in India and the Phillipines can’t speak English. You take it to a service center in the US and though under warranty they try to charge you for ‘service’. Mine never worked right from the first week. Like an idiot I didn’t take it back immediately as I Needed a computer. What a mistake. I have lost weeks of work time and lots of files because this piece of shit doesn’t work right, locks up, freezes up, doesn’t turn off and runs so slowly at times it takes 20 minutes to navigate from one page to the next.
DON’T BUY ONE OF THESE, YOU WILL BE SORRY!